Frequent Asked Questions
General Questions
What is ProdOrbit?
ProdOrbit is a product discovery marketplace where you can browse products from verified brands across multiple categories. We don’t sell products directly — instead, we connect you with brand websites so you can shop there.
Is ProdOrbit a shopping website?
No. ProdOrbit is a discovery platform. You can browse and explore products here, but all purchases are made directly on the brand’s own website. Think of us as a directory of great brands and their products.
Is it free to use ProdOrbit?
Yes, browsing ProdOrbit is completely free for all users.
Which countries does ProdOrbit support?
We currently support the United States, United Kingdom, UAE, Saudi Arabia, and Australia. More locations will be added soon.
How do I buy a product I find on ProdOrbit?
Simply click the “Buy Now” button on any product — you’ll be redirected to the brand’s official website where you can complete your purchase.
Does ProdOrbit handle payments or orders?
No. All payments and orders are handled directly by the brand on their own website. ProdOrbit does not process any transactions.
Can I track my order through ProdOrbit?
No. Since purchases are made on brand websites, please contact the brand directly for order tracking and support.
Are the brands on ProdOrbit verified?
Yes. Every brand goes through an admin approval process before their products appear on ProdOrbit. We ensure only legitimate brands are listed.
How do I register my brand on ProdOrbit?
Click on “Become a Vendor” and fill out the registration form. Once submitted, our team will review your application and approve it within a few business days.
Is it free to list my brand and products?
Yes, basic brand registration and product listing is free. Featured placements and premium options may be available in the future.
How many products can I list?
There is no fixed limit. You can list as many products as you like, organized by category and location.
Can I list my products for specific countries only?
Yes. When adding products, you can select which locations (US, UK, UAE, KSA, Australia) your products should appear in.
How long does brand approval take?
Approval typically takes 2–5 business days after registration.
Can I edit or remove my products after listing?
Yes. You have full control over your brand profile and product listings through your vendor dashboard.
Will my products link to my own website?
Yes. Every product listing includes an external link that directs users to your official website to complete the purchase.